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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Anderson

June 16, 2026

5  out of  5
rating by Charles Anderson
"Awesome customer service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gina McQuillan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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David Lipely

June 16, 2026

5  out of  5
rating by David Lipely
"Truly a wonderful group of agents and vehicle coverage!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Gina McQuillan’s Team here in Salem . "
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Joseph Minnitte

June 10, 2026

5  out of  5
rating by Joseph Minnitte
"Gina was very helpful and delightful to work with"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gina McQuillan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Monica Billingsley

May 29, 2026

5  out of  5
rating by Monica Billingsley
"I had a wonderful experience, and saved a lot of money when I switched insurances to here."
We responded:
"Wow, thank you for the 5-star review, Monica! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Soloveable330

May 27, 2026

5  out of  5
rating by Soloveable330
"I saved a bunch of money switching to state farm. Also the Customer serive is very friendy."
We responded:
"Soloveable330, thank you for your wonderful review of State Farm Agent Gina McQuillan’s Team!"
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austin young

May 21, 2026

5  out of  5
rating by austin young
"Gina and the team are the best! Great rates and great service!"
We responded:
"austin, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Gina McQuillan’s Team is just a call or email away!"
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Nora Kress

May 13, 2026

5  out of  5
rating by Nora Kress
"Kristi has helped me with my auto insurance. She has been knowledgeable, thorough and doesnt push any unwanted needs, which is great. I really appreciate her help and quick responses to any and all questions I have had."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gina McQuillan’s Team. "
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John Tucker

May 7, 2026

5  out of  5
rating by John Tucker
"My first ever vehicle claim for my totaled truck and the process was smooth and easy thanks to the entire team at Team State Farm! A shout out to Jenny for going above and beyond by answering all of my questions and thoroughly explaining each step of the process. Thanks to the whole office for your professionalism and making this difficult situation easier to deal with!"
We responded:
"John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gina McQuillan’s Team!"
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Kim M

April 18, 2026

5  out of  5
rating by Kim M
"We all dread when a claim has to be filed; however, my experience could not have been better. Thankfully, no one was injured. I had a rental within a few hours, and my car was repaired in a very timely manner. I had zero communication issues. State Farm handled everything throughout the entire process. Their staff is knowledgeable and friendly. Thank you!!"
We responded:
"Thank you for the amazing review, Kim! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jeanette Stone

April 2, 2026

5  out of  5
rating by Jeanette Stone
"Very friendly staff, always ready to help. There is no such thing as a dumb question here. 😁"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Charles Bates

March 30, 2026

5  out of  5
rating by Charles Bates
"So far I don’t have any complaints but I do have to give a compliment to the agent that helped me out with insurance when I needed it right away"
We responded:
"We are grateful for your 5-star review, Charles! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
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Peter Vliet

March 30, 2026

5  out of  5
rating by Peter Vliet
"My State Farm Agent Kristi was informative and very tuned in to my coverage needs. We reviewed my current policies and managed to Bundle an Auto, Home and Life policy that overall featured economies and better coverage too. I'm 73 years old and have less worries and more confidence thanks to the thoughtful and capable treatment I received setting up new policies through State farm. (Was with my prior Insurance Agency over 45 years!)"
We responded:
"We are grateful for your 5-star review, Peter! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
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Pat Swiger

March 24, 2026

5  out of  5
rating by Pat Swiger
"Kristi was amazing to work with and very knowledgeable!"
We responded:
"Thank you for the fantastic review, Pat! We are always here to help with your insurance needs here in Salem . "
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Catera Brown

March 18, 2026

5  out of  5
rating by Catera Brown
"I enjoy getting new car insurance however I do wish they priced matched because I got a better offer month rate after I got the insurance from a different company"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Gina McQuillan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Johnny Stephenson

March 5, 2026

5  out of  5
rating by Johnny Stephenson
"Great service in everything I’ve needed very friendly.!!"
We responded:
"Thank you for your kind review of State Farm Agent Gina McQuillan’s Team. We appreciate it!"
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Kenny Lawson

February 28, 2026

5  out of  5
rating by Kenny Lawson
"Great customer service and savings. Staff is always happy to help. Highly recommend!"
We responded:
"Kenny, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gina McQuillan’s Team!"
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Sue Skiba

February 27, 2026

5  out of  5
rating by Sue Skiba
"Kristi, Gina and all the other people at our local State Farm office go above and beyond to take care of our insurance needs! They always have. I truly appreciate their knowledge and expertise, their helpfulness and their friendliness."
We responded:
"Thank you for the amazing review, Sue! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Moram Lasya

February 24, 2026

5  out of  5
rating by Moram Lasya
"They are so helpful from beginning and Kristi made it so easy"
We responded:
"Moram, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jason Fugate

February 10, 2026

5  out of  5
rating by Jason Fugate
"Kristi was really good at helping me find better coverage insurance with State Farm insurance and at a lower price than my other insurance policies! Thanks!"
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
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JOEY RIVERA

February 6, 2026

5  out of  5
rating by JOEY RIVERA
"Kristi Lawson is just an amazing person. She helped me from the beginning to the end with no hesitation and with full confidence. She answered all of my questions and even made sure of some things for me as well. I HIGHLY RECOMMEND KRISTI LAWSON. Thank you for helping me and making me feel so comfortable and relaxed through this change over. You are very much appreciated."
We responded:
"Thank you for your kind review of State Farm Agent Gina McQuillan’s Team. We appreciate it! Thank you for the amazing review, JOEY! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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tracy randolph

February 4, 2026

5  out of  5
rating by tracy randolph
"Drew was such a big help to us. We were paying double with another company and he helped us."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gina McQuillan’s Team. "
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Christopher M McGee

January 20, 2026

5  out of  5
rating by Christopher M McGee
"I worked with Alexis! Always does a good job! :)"
We responded:
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dominic McKim

January 13, 2026

5  out of  5
rating by Dominic McKim
"Alexis was absolutely great to work with. She was knowledgeable, responsive, and took the time to explain everything clearly so I understood my coverage options. She made the whole insurance process easy and stress-free, and I felt confident knowing she had my best interest in mind. Highly recommend Alexis to anyone looking for reliable and honest insurance help."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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bill smith

October 8, 2025

5  out of  5
rating by bill smith
"First class all the way you could not ask for a nicer staff and very helpful on anything I've ever had go wrong with the house car or otherwise highly recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Valerie Donlon

July 31, 2025

5  out of  5
rating by Valerie Donlon
"This office is not only professional but compassionate. With the loss of my parents in an automobile accident, Jenny took care of all of our insurance questions and policy updates with efficiency and kindness. I would highly recommend this office!"
We responded:
"Thank you for your kind words. It’s our pleasure to assist you! If there is anything else we can do to help, please let us know! "