State Farm® Insurance Agent Gina McQuillan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Johnny Stephenson
March 5, 2026
"Great service in everything I’ve needed very friendly.!!"
"Thank you for your kind review of State Farm Agent Gina McQuillan’s Team. We appreciate it!"
Kenny Lawdon
February 28, 2026
"Great customer service and savings. Staff is always happy to help. Highly recommend!"
"Kenny, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gina McQuillan’s Team!"
Sue Skiba
February 27, 2026
"Kristi, Gina and all the other people at our local State Farm office go above and beyond to take care of our insurance needs! They always have. I truly appreciate their knowledge and expertise, their helpfulness and their friendliness."
"Thank you for the amazing review, Sue! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Moram Lasya
February 24, 2026
"They are so helpful from beginning and Kristi made it so easy"
"Moram, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Jason Fugate
February 10, 2026
"Kristi was really good at helping me find better coverage insurance with State Farm insurance and at a lower price than my other insurance policies! Thanks!"
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Gina McQuillan’s Team here in Salem . "
JOEY RIVERA
February 6, 2026
"Kristi Lawson is just an amazing person. She helped me from the beginning to the end with no hesitation and with full confidence. She answered all of my questions and even made sure of some things for me as well. I HIGHLY RECOMMEND KRISTI LAWSON. Thank you for helping me and making me feel so comfortable and relaxed through this change over. You are very much appreciated."
"Thank you for your kind review of State Farm Agent Gina McQuillan’s Team. We appreciate it! Thank you for the amazing review, JOEY! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
tracy randolph
February 4, 2026
"Drew was such a big help to us. We were paying double with another company and he helped us."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gina McQuillan’s Team. "
Christopher M McGee
January 20, 2026
"I worked with Alexis! Always does a good job! :)"
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Dominic McKim
January 13, 2026
"Alexis was absolutely great to work with. She was knowledgeable, responsive, and took the time to explain everything clearly so I understood my coverage options. She made the whole insurance process easy and stress-free, and I felt confident knowing she had my best interest in mind. Highly recommend Alexis to anyone looking for reliable and honest insurance help."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
bill smith
October 8, 2025
"First class all the way you could not ask for a nicer staff and very helpful on anything I've ever had go wrong with the house car or otherwise highly recommended"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Valerie Donlon
July 31, 2025
"This office is not only professional but compassionate. With the loss of my parents in an automobile accident, Jenny took care of all of our insurance questions and policy updates with efficiency and kindness. I would highly recommend this office!"
"Thank you for your kind words. It’s our pleasure to assist you! If there is anything else we can do to help, please let us know! "
火神投资
July 15, 2025
"She served me today. She is very professional. She does a great job. We like her very much. she is alexis."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dong Sheng
July 15, 2025
"Alexis sever for us. She is so nice and helpful. Everything is so good. We love here"
"Thank you for the kind words for Alexis. We are so happy you chose our office. "
ron pol
March 7, 2025
"Always friendly and professional."
Nick Thrasher
July 26, 2024
"Alexis is the nicest most caring and most of all is a genuine person who understands all of your insurance policy needs weather it’s life, home or auto. She’s EXTREMELY professional. Franklin Ollis I’m sorry you’re the only person who’s probably EVER said that about Alexis. I enjoy calling into the office and having the pleasure of speaking with her."
Franklin Ollis
July 26, 2024
"Horrible service Alexis is nasty there staff is terrible I will be taken my business else were. Unreliable. Lack of communication"
"Franklin, I am very sorry to hear about your experience with my office. Please call me if you would like to discuss it further. Gina McQuillan"
Karen Orders
June 7, 2024
"Great group of people! Very helpful always and quick to respond."
Anthony Sluss
March 2, 2024
"Samantha was very kind and helpful with setting up my home and auto insurance."
"Thank you, Anthony, Samantha will be so happy to hear that. "
Emily Hupp
February 29, 2024
"Excellent service provided by Gina and her staff"
"Thank you so much Emily. We appreciate your kind words. Gina"
Tanner Barr
February 28, 2024
"Great customer service. Insurance Agent Alexis is very knowledgeable and professional."
"Tanner, that is so kind of you. I will make sure Alexis knows you appreciate her. Gina"
Jessie Rose
September 29, 2023
"A very professional office with a great staff who is always ready to answer any questions you may have! It is always a pleasure to come into Gina McQuillan's office, Gina herself is a great agent."
Grump Azz Garage
September 29, 2023
"Very knowledgeable and polite staff"
Damyen Bair
September 29, 2023
"Wonderful and knowledgeable staff, very helpful with questions and concerns I had about policies."
Joe Sigurani
January 18, 2023
"Very awesome personel, and very attentive."
"You're the best Joe. Thank you! Gina"
Ed “Paws & Valor” Swale
November 12, 2022
"I purchased a house in Salem Nov 2021. As soon as I started insuring with this business, I was told I needed a new roof because of the “discoloration” in the pictures they took from ground level. I have a 65’ Oak tree covering the whole house. I have a VA loan and to have it approved, the roof had to pass their standards. The roof was classified as Average. State Farm demanded I hire a roofing company to come and inspect it. I told them I would not do it because I already gave them the paperwork saying the roof was AVERAGE. well, they just canceled my homeowners insurance. Just to let you know, I am a 100% disabled combat veteran who was homeless for over 3 years and they feel that replacing a roof while on VA Disability is not an issue for me. I will be canceling my auto insurance with them now. I found Allstate has better rates with better coverage for both home and auto. Got my cancellation notice the day before Veterans Day. 🇺🇸 VA Minimum Property Requirements at a Glance *Working electric, heating and cooling systems *ADEQUATE ROOFING THAT WILL LAST THE FORESEEABLE FUTURE *Sufficient in size for basic living necessities *Clean, continuous water supply with sanitary facilities *Free of lead-based paint *Free of wood destroying insects, fungus and dry rot *Safe and sanitary sewage disposal *Accessible from an all-weather public or private street *Attics and crawl spaces must be accessible and properly vented"
"Ed, I see you took great care and time writing your post regarding the State Farm non-renewal of your homeowner insurance. I understand your frustration that the VA inspection of the roof did not satisfy the State Farm underwriting requirement. State Farm found that the home may be in danger of water damage due to an aging roof and declined to take on the risk next year. I am sorry that the VA and State Farm's assessment did not match, and this has caused you distress and inconvenience. I am happy you found insurance for you home quickly. Please call or text the office so we can cancel your auto insurance on the date you moved to Allstate. My sincere regret for your experience. "